The Advanced Certificate for the Executive Assistant: ACEA™ (formerly known as the Advanced Certificate for the Executive Personal Assistant (ACEPA™) is a world-leading intensive and interactive 5-day executive level training programme, that equips current and aspiring Executive Assistants with the skills and knowledge they need to become true “Business Partners”.
The role of the Executive Assistant is on a journey and the responsibilities of this highly demanding and visible role continue to grow exponentially. To succeed in their role in modern times it is now imperative that Executive Assistants have a deep understating of ‘the business’ and their Executives’ role & responsibilities. Organisations are looking for Assistants that possess ‘Executive Level’ business acumen and skills now more than ever. Uniquely delivered from an Executive led perspective the ACEA™ programme focuses on delivering a fundamental conceptual understanding of business and organisations as well as practical skills
Over 1,000 Executive Assistants have now participated in this globally recognised and ground-breaking ACEA™ programme which is delivered in both Public and In-House/On-Site formats as requested.
The 2018 ACEA™ programme is available internationally. Courses will be running in the United Kingdom, Germany, Spain, Canada, United States of America, Dubai, Singapore, Kuala Lumpur, Kenya, South Africa, West Africa, Egypt and Australia.
Fundamentals of Modern Corporate Behaviour
People Management & Leadership
Fundamentals of Project Management
Effective Communication & Conflict Management
Other Essential Management Skills
Problem Solving & Multitasking
Emotional Intelligence (EI)
ACEA™ Examination *
* Only those who successfully complete the examination and participate effectively in the course case studies will receive the Advanced Certificate for the Executive Assistan: ACEA™
Richard is the Director of BMTG (UK) Ltd and is the author and lead presenter of the ACEA™ programme which is delivered globally and receives critical acclaim from all delegates.
In his career Richard was an accomplished Programme Director and Big 4 Management Consultant with over 25 years global experience specialising in project/programme management, strategic business transformation and change management within the Financial Services, Utilities, Logistics and Infrastructure sectors.
Richard sits on the Editorial Board of Executive Secretary Magazine, is a Fellow of the Institute of Administrative Management (IAM) and a Fellow of the Institute of Training and Occupational Learning (ITOL)
Ian is a highly accomplished, passionate, visionary, and results driven Executive who has spent more than 20 years at a senior level within the service sectors in UK FTSE 100 and FTSE 250 companies.
Ian has been responsible for delivering major turn-around and business transformation through creating a culture where people feel comfortable to make decisions, take ownership and make it happen.
The common factor throughout Ian’s career has been a passion around service excellence and delivering results through highly motivated teams.
Ian is a fellow of the Institute of Training and Occupational Learning (ITOL)
Jeff Lockhart is an international training consultant, specialising in Finance, Business Administration and Management Development.
Jeff is a highly experienced Financial Manager and Management Consultant, with extensive knowledge of finance and business management within a multi-disciplined and multi-cultural environment. He has held several senior level positions for industry-leading international businesses and, since 2001, has operated as a consultant to businesses in the UK, Azerbaijan, Russia, Bulgaria, Kuwait, Oman, Kingdom of Saudi Arabia, United Arab Emirates, Qatar, Malaysia, China, USA, and New Zealand.
Jeff studied at Sheffield Business School in the United Kingdom obtaining a Post Graduate Certificate in Management (PgC) in 1992, a Diploma in Management Studies (DMS) in 1995 and a Masters Degree in Business Administration (MBA) in 1996.
Jeff is a Fellow of the Royal Society for the Arts, Manufactures and Commerce (FRSA), the Chartered Institute of Credit Management (FCICM), the Chartered Management Institute (FCMI), and the Institute of Training and Occupational Learning (FITOL). Mr Lockhart is also a PRINCE2 certified Project Manager.
John is a driven, enthusiastic and dynamic individual that started his successful career within both the Leisure and Retail sectors.
After 12 years in an operational role John became an international business consultant and for the last eleven years has worked with a diverse mix of organisations ranging from large blue chip companies through to the public sector, dealing with large programmes through to 1:1 Executive Coaching.
He specialises in award winning pragmatic leadership, business improvement and change programmes. This draws upon his senior operational / commercial expertise within industry.
John works at a senior level across all sectors and has a proven record in enabling organisations to move forward in a results focused way, engaging their employees to deliver the return on investment and culture required.
ACEA™ is an Executive Led Business focussed programme and is only ever delivered by Executives or ex-Executives
The Executive Support profession is on a journey. From the traditional "Secretary" the role is evolving into that of Executive Business Partner. In order to survive in the profession Executive Assistants need to learn more business focused skills.
The BMTG leadership team recognised this evolving pattern and realised that those in the profession required something that would give them the knowledge, skills, tools and techniques to undertake these new and challenging roles.
As ACEA™ is an advanced level course we look for a combination of skills and experience. Entry to ACEA™ can be granted if you fulfil one of the following criteria:
Yes ACEA™ is independently accredited by the CPD Standards office and offers 30 CPD Credits.
YES, Unlike most, if not all, other Certified/Chartered courses the ACEA™ certificate and post nominal is yours for life.
No, Again unlike most, if not all, similar Certified or Chartered courses ACEA™ does not require you to maintain "membership" or pay annual fees for the privilege of using you well earned post nominal for interviews or on business cards etc.
ACEA™ has been attended by delegates from hundreds of companies across the globe who selected ACEA™ due to its uniqueness, reputation and course content.
As well as being independently Certified by Qualifi, a recognised UK awarding body, ACEA™ is also accredited by the CPD Standards Office and fully endorsed by Executive Secretary Magazine, the Association of Office Professionals of South Africa (OPSA) and the prestigious Institute of Administrative Managers (IAM)
YES, ACEA™ uses www.findcourses.co.uk to collect testimonials and is the highest scoring course amongst all Administrative Professional Courses in terms of Volume of Courses and Delegate Score. Details can be found here
YES, Please Contact us further details
The "Open Book" examination consists of 50 questions which are a combination of written answers, multiple choice and true/false answers. Most delegates take up to 2 hours to complete the examination as it is a strong test of delegates' knowledge.
Any additional research is always useful for a delegate, however the examination is based on the course materials alone, and no additional research is required to sit the examination.
Yes of course. After participating in the course, it is your choice whether to take the examination or not, but without passing the examination, you would not be eligible to use the ACEA™ designation on your business card or resume and would not be Certified.
The examination results are generally published within one week of sitting the examination. Certificates can take up to 30 days.
Generally, delegates are failed for the following reasons as:
In the event of an Assessment fail, there is an appeals process which can involve resitting the examination under classroom conditions or writing an essay on learning outcomes and application thereof.
Delegates who fail the Assessment may also re-attend the course at a discount of 50% of the price originally paid.
There is no appeal process for delegates who failed due to non attendance, persistent lateness or non-participation unless due to certified sickness or illness
There are a multitude of bodies offering credentials for the Administrative profession.
Our view is that any credentials must be totally independent of the training body and/or association offering the training otherwise there is conflict of interest. Check who is actually "certifying" and are they regulated in any way.
In addition our suggestion is to: